Gaming at But Rupees is meant to be enjoyable entertainment — not a source of stress, debt, or family problems. This page explains the tools and resources we provide to help Pakistani players stay in control, recognise warning signs early, and get help if they ever need it. We are serious about this. Always have been.
We will never target you with marketing when you are in a vulnerable gaming situation
Responsible gaming tools are built into the platform — not buried in a hidden settings menu
Our support team is trained to recognise and respond appropriately to players showing signs of problem gambling
Self-exclusion requests are actioned within 24 hours and we actively enforce them
We will remind you of your gaming limits and session duration through in-platform notifications
We would rather lose a player than harm one — responsible gaming is not negotiable at But Rupees
Games at But Rupees are designed for entertainment — responsible gaming tools ensure they stay that way
Every one of these tools is free, available from your account settings at any time, and takes effect immediately or within 24 hours as stated.
Set a maximum PKR amount you can deposit over a daily, weekly, or monthly period. Once your limit is reached, further deposits are blocked until the period resets. Increases to deposit limits take 7 days to come into effect — reductions are immediate.
Available in Account SettingsCap the maximum amount you can bet per session or the maximum you can lose within a set time window. This is one of the most effective tools for players who want to enjoy But Rupees without the risk of significant unplanned losses.
Available in Account SettingsSet an alert to notify you after you have been playing for a specified amount of time — 30 minutes, 1 hour, 2 hours, or a custom duration. When the alert fires, But Rupees will pause your session to remind you how long you have been playing.
Available in Account SettingsTake a short break from But Rupees — from 24 hours up to 6 weeks. During a cool-off period, your account is temporarily closed. You will not receive any marketing communications and cannot reopen the account until the period expires.
Effective Within 24 HoursRequest a minimum 6-month or permanent account closure. Self-exclusion is the most serious tool available — once active, it cannot be reversed during the exclusion period. But Rupees will not attempt to reactivate your account before the period ends, and any new accounts created during exclusion will be closed immediately.
Actioned Within 24 HoursEnable the reality check feature to receive regular on-screen notifications showing your total session duration, amount wagered, and net win/loss for the current session. Knowledge is the most powerful responsible gaming tool there is.
Available in Account SettingsOne of the simplest and most effective responsible gaming actions you can take at But Rupees is setting a deposit limit. Drag the slider below to see how a PKR monthly limit would apply to your But Rupees account. When you are ready, log in and apply it directly from your account settings.
This is a preview only. To apply a real limit, log in to your But Rupees account and navigate to Account Settings → Responsible Gaming.
Go to butrupees.com/login and sign into your account using your registered Pakistani mobile number and password.
Tap or click your account icon in the top right corner. Select "Account Settings" from the dropdown menu.
Inside Account Settings, find the "Responsible Gaming" tab. All available tools — deposit limits, loss limits, session reminders, cool-off, and self-exclusion — are listed there.
Enter your desired daily, weekly, or monthly PKR deposit limit and confirm. Reductions take effect immediately. Increases require a 7-day cooling period before they apply.
If you need assistance setting any responsible gaming limit, our 24/7 support team is available via live chat inside the platform or at support@butrupees.com.
Gaming is a genuine part of entertainment culture in Pakistan. Watching PSL while tracking your in-play bets, sitting down for a game of Ludo with real stakes, trying your luck on Aviator during a commute — for the vast majority of people, these are enjoyable activities that fit naturally into their leisure time. But Rupees exists to make those experiences as good as they can be for Pakistani players.
But the same platform that adds enjoyment for most players can become a problem for a small number. That is not unique to gaming — the same is true of many leisure activities when they stop being a choice and start feeling like a necessity. At But Rupees, we think it is important to be honest about this rather than pretending it does not happen. And because we are honest about it, we have built real tools to help.
Responsible gaming at But Rupees is not a tick-box exercise. It is not something our team thought about once and then filed away. It is an active, ongoing commitment that shapes decisions across the entire platform — from how bonus promotions are designed, to how the support team is trained, to how we respond when a player tells us they need help. If you ever reach out to But Rupees and say "I think I need to stop playing for a while," that is exactly what will happen. No friction, no sales pitch, no delay.
The core principle of responsible gaming at But Rupees is simple: every player should be in control of their own gaming experience. The tools on this page — deposit limits, loss limits, session timers, cool-off periods, self-exclusion — are designed to support that control. They are available to every But Rupees player regardless of their tier, gameplay history, or account value. A new player who has deposited Rs 500 has the same access to these tools as a VIP Diamond member who plays daily.
One thing Pakistani players often do not realise is that responsible gaming tools can be used proactively — not just when something is already wrong. Setting a monthly deposit limit when you first register is not a sign that you have a problem. It is a sensible decision that keeps your gaming budget within a boundary you have chosen for yourself. Many of our most satisfied players have had the same deposit limit since day one because it matches what they want to spend on entertainment each month, and they never have to think about it again.
Session time reminders are another underused tool. Gaming is immersive — an hour can feel like twenty minutes when you are following a live Baccarat hand or waiting for the Aviator multiplier to climb. A reminder after 60 or 90 minutes is just a pause to ask yourself: am I still enjoying this? Is this still entertainment? If the answer is yes, you can carry on with full awareness of how long you have been playing. If the answer is less certain, that pause can make a real difference.
The But Rupees support team receives responsible gaming training as part of onboarding and ongoing development. They know how to recognise the signs that a player may be struggling — increased deposit frequency, requests to raise limits, emotional responses to account restrictions, or direct disclosures of financial difficulty. When any of these signs appear, the team responds with care rather than a script. We do not offer bonuses to players who are showing signs of problem gambling. We offer help.
Tick any statements that apply to you over the past 30 days. This is a private self-check — no data is sent anywhere.
If you need a break right now — no form to fill, no questions asked — send an email to But Rupees support with the subject line "Self-Exclusion Request" and your registered mobile number. We will action it within 24 hours.
Roulette and all But Rupees games come with built-in responsible gaming tools — play within your means
Problem gambling rarely appears overnight. It builds gradually, and the earlier it is recognised, the easier it is to address. These are the most common signs that gaming may have moved from entertainment into something more concerning.
Setting a PKR deposit limit on your But Rupees account takes less than two minutes and keeps your gaming budget on your terms
But Rupees does not send promotional bonus offers to players who have recently used responsible gaming tools, are in a cool-off period, or have been identified as potentially at-risk. We would rather be honest than profitable in those moments.
Our platform monitors for behavioural patterns associated with problem gambling — including unusually rapid deposit sequences, frequent late-night gaming, and significant spending increases. Identified accounts receive a proactive outreach from the support team.
The But Rupees VIP Club was built to reward consistent play — not compulsive play. Tier points expire on a 30-day rolling basis, meaning there is no incentive to play beyond your normal entertainment level purely to avoid a tier downgrade.
Every But Rupees support agent is trained in responsible gaming identification and response. They know how to respond when a player is showing signs of distress, and they are authorised to apply emergency cool-off periods without management approval when it is in a player's best interest.
But Rupees verifies player age during registration and may request additional CNIC-based age verification at any point. Accounts found to belong to players under 18 are closed immediately and the balance is forfeited in accordance with our Terms.
But Rupees displays responsible gaming messages within game interfaces — not just buried on a dedicated policy page. These are brief, contextual reminders that appear at natural break points in gameplay to encourage players to take stock of their session.
If you are worried about your gaming and want to talk to someone at But Rupees, our support team is available 24 hours a day, 7 days a week. You can access live chat from inside your account, or email us directly. There is no judgment — just help.