Help Centre — Pakistan

But Rupees FAQ – Pakistan Online Casino Questions Answered

Everything Pakistani players ask about But Rupees — from how to register and deposit, to how bonuses work, how fast withdrawals arrive, and what to do if something goes wrong. Browse by category or search for your specific question below.

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Account & Registration

Everything about creating and managing your But Rupees account.

Registering at But Rupees takes under two minutes. Go to butrupees.com/register, enter your full name, Pakistani mobile number (+92), date of birth, and create a password. You will then receive a 6-digit OTP via SMS to verify your number. Once verified, your account is ready. Make a first deposit of Rs 200 or more to activate your welcome bonus. There are no fees for registration and no unnecessary paperwork — just your basic details and your +92 mobile number.

You must be at least 18 years old to register and play at But Rupees. This is a firm requirement — not a formality. But Rupees verifies player age during registration using date of birth and reserves the right to request CNIC-based age verification at any point. Accounts found to belong to players under 18 are closed immediately and any balance is forfeited. If you know of an underage person trying to access But Rupees, please contact our support team.

No — But Rupees strictly enforces a one-account-per-person policy. Creating multiple accounts to claim bonuses more than once is a direct breach of our Terms and Conditions. All duplicate accounts are closed on detection and any balances are forfeited. If you have forgotten your login details, use the Forgot Password function on the login page or contact support — never create a new account.

Accounts lock automatically after several consecutive failed login attempts as a security measure. The lockout resets automatically after 30 minutes. For immediate access, email support@butrupees.com with your registered mobile number and name — the team can verify your identity and unlock your account. If your account is locked for a reason other than failed logins (for example a security review or a self-exclusion), the support team will explain the reason and the steps to resolve it.

Log in with your current details, go to Account Settings, and submit a mobile number change request. Because your mobile number is your primary security credential, But Rupees requires CNIC-based identity verification before processing any number change. If you no longer have access to your old number, contact our support team directly — they will guide you through a secure verification process to update it.

But Rupees requires KYC verification before processing your first withdrawal. Documents required are: a clear photo or scan of your valid Pakistani CNIC (both sides), and a selfie holding your CNIC. In some cases we may request a recent bank statement or screenshot of your Easypaisa/JazzCash wallet to verify ownership of the payment method. KYC documents can be uploaded from your Account Settings under the Verification section. Once submitted, most verifications are completed within 24 hours.

Deposits & Withdrawals

How to get money in and out of your But Rupees account in Pakistani Rupees.

Yes — Easypaisa and JazzCash are But Rupees' most used deposit methods among Pakistani players. Deposits via both wallets are processed in under 60 seconds in most cases. Log in to your account, go to the Deposit section, select Easypaisa or JazzCash, enter the amount you want to deposit (minimum Rs 200), and complete the transfer from your wallet app. The funds appear in your But Rupees wallet almost instantly. NayaPay and SadaPay are also supported, along with IBFT bank transfers and Visa/Mastercard.

The minimum deposit at But Rupees is Rs 200 for Easypaisa, JazzCash, NayaPay, and SadaPay. Bank transfers (IBFT) have a minimum of Rs 1,000. Visa and Mastercard deposits have a minimum of Rs 500. There is no maximum deposit limit set by But Rupees, though your individual payment provider may have their own daily limits. Your Rs 200 first deposit also qualifies for the 100% welcome bonus — so your first Rs 200 becomes Rs 400 in your account immediately.

Withdrawal processing times at But Rupees depend on the method: Easypaisa and JazzCash withdrawals typically land within 1–4 hours of approval. NayaPay and SadaPay are similar. IBFT bank transfers take 1–2 business days. Visa/Mastercard withdrawals take 3–5 business days. Your account must have completed KYC verification before your first withdrawal is processed. Withdrawals are reviewed by the But Rupees finance team before dispatch — most are approved within 2 hours during business hours and within 8 hours overnight.

The minimum withdrawal at But Rupees is Rs 500 for Easypaisa, JazzCash, NayaPay, and SadaPay. IBFT bank transfers have a minimum withdrawal of Rs 1,000. There are no withdrawal fees charged by But Rupees — you receive the full amount you request. Third-party processor fees (if any) are charged by the payment provider and not by But Rupees. Withdrawal requests can be submitted from the Withdraw section of your account dashboard at any time.

First, wait 5–10 minutes and refresh your account. Easypaisa and JazzCash deposits are instant in most cases but very occasionally experience short processing delays. If the funds have not appeared after 15 minutes, go to Deposit History in your account to check the status. If the transaction shows as pending or failed, contact the But Rupees support team with your deposit receipt (screenshot of the Easypaisa/JazzCash transaction showing the amount, reference number, and time). The team will investigate and resolve it, usually within 2 hours.

But Rupees accepts the following PKR payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT (bank transfer), and Visa/Mastercard debit and credit cards. All transactions are processed in Pakistani Rupees — there is no currency conversion. But Rupees does not currently accept cryptocurrency. The available methods are shown in full on the Deposit page inside your account, along with current minimum and maximum limits for each method.

Bonuses & Promotions

How But Rupees bonuses work and how to make the most of them.

The But Rupees welcome bonus is credited automatically when you make your first deposit after registering. There is no promo code required. Register your account, make a deposit of at least Rs 200, and the 100% match bonus is added to your bonus wallet within seconds. So if you deposit Rs 5,000, you get Rs 5,000 in bonus funds on top. Full wagering requirements and terms are available on the Promotions page — read them before depositing so you know exactly what to expect.

Wagering requirements (also called rollover) mean you need to bet your bonus funds a certain number of times before they can be withdrawn as real money. For example, if you receive Rs 1,000 in bonus funds with a 10x wagering requirement, you need to place a total of Rs 10,000 in bets before the bonus converts to withdrawable cash. But Rupees shows your wagering progress in real time in your account under Bonus Wallet. Full details of the wagering requirement for each bonus are shown on the Promotions page.

But Rupees bonuses can be forfeited in several situations: if the wagering requirement is not met within the bonus validity window (typically 7–30 days depending on the offer), if a withdrawal is requested before wagering is complete, if a player has been identified as operating multiple accounts, or if any other Terms and Conditions breach is detected. Bonuses are also not available to players who have used responsible gaming tools that restrict bonus eligibility. If you believe your bonus was cancelled in error, contact support with your account details and a description of the offer you were claiming.

Every But Rupees player is automatically enrolled in the VIP Club from registration. You earn loyalty points on every real-money bet placed. Points accumulate to move you through five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Higher tiers unlock better bonus offers, faster withdrawal processing, higher daily withdrawal limits, and dedicated VIP support. Points are tracked on a 30-day rolling basis, meaning recent activity is rewarded rather than all-time totals. Your current tier and points balance are visible in your account dashboard.

Yes — But Rupees runs regular promotions for existing players beyond the welcome bonus. These include weekly reload bonuses, PSL season specials, cashback offers, and VIP-tier exclusive deals. The full list of active promotions is on the Promotions page, updated whenever new offers go live. Players who have opted in to marketing communications also receive personalised bonus offers by SMS directly to their registered Pakistani mobile number.

Games & Betting

About the But Rupees game library and sports betting markets.

But Rupees offers a full range of games designed for Pakistani players: Live dealer Baccarat with real cards and live streaming, Roulette in European and speed formats, Ludo Games with PKR stakes, Aviator crash game, and PSL Betting with ball-by-ball in-play markets. All games load directly in your mobile or desktop browser — no download required.

Aviator is a crash-style game where a multiplier climbs from 1x upwards after each round begins. You place your bet before the round starts, and your goal is to cash out before the plane flies away — which ends the round. If you cash out at 2.5x on a Rs 1,000 bet, you win Rs 2,500. If the plane flies away before you cash out, you lose your stake. Aviator rounds last anywhere from a fraction of a second to several minutes. But Rupees uses a provably fair system for Aviator, meaning every round outcome can be independently verified. Full details on the Aviator Game page.

But Rupees offers extensive PSL betting markets including: match winner, top batsman, top bowler, total runs (over/under), ball-by-ball in-play betting during live matches, six-hitter props, wicket betting, and tournament outright winner odds. In-play markets update in real time as each ball is bowled. PSL betting at But Rupees is available on every match throughout the PSL season, with odds available 48 hours before each fixture.

Ludo at But Rupees is the classic board game you grew up playing — but with real PKR stakes. You join or create a Ludo room, each player puts in an agreed entry stake, and the winner takes the pot minus a small platform fee. Rooms are available in multiple stake sizes from Rs 50 up to high-roller tables. The game interface is optimised for mobile touchscreen play and runs in your browser. No download needed. Same rules as traditional Ludo — the only difference is the money in the pot is real.

Yes. But Rupees uses certified Random Number Generators (RNG) for all non-live games, and live dealer games are streamed from regulated studios with real cards and wheels. Aviator uses a provably fair algorithm where the outcome of each round can be verified independently after the fact using a seed hash provided before the round. But Rupees does not manipulate game outcomes. If you ever have a specific concern about a game result, contact support with the game ID and round details and the team will provide the full audit trail.

Security & Account Safety

How But Rupees protects your account and what you can do to keep it safe.

But Rupees uses 256-bit SSL encryption on all connections — the same standard used by Pakistani banks for online transactions. Passwords are stored as salted hashes and never in plain text. The platform monitors login activity and flags unusual access patterns such as logins from new devices or locations, sending an automatic SMS alert to your registered Pakistani mobile number. Two-factor authentication (2FA) is available to every account — enable it from Account Settings for an additional layer of security that requires your OTP on every login.

Log in to your account and go to Account Settings → Security. Toggle on Two-Factor Authentication and confirm with your current password. From that point, every login requires both your password and a one-time code sent by SMS to your registered +92 number. 2FA takes about two minutes to set up and significantly reduces the risk of unauthorised access. But Rupees strongly recommends all players with significant account balances or active bonuses to enable 2FA.

Act immediately: log in and change your password if you can, then contact But Rupees support at support@butrupees.com with the subject line "Unauthorised Account Access" and your registered mobile number. The support team can freeze your account within minutes to prevent further activity while the issue is investigated. Do not wait. But Rupees will never ask for your password in an email or chat message — if you receive any such request, report it as a phishing attempt.

Responsible Gaming

Tools and support available to help you play safely at But Rupees.

Log in to your account, go to Account Settings → Responsible Gaming, and select Deposit Limits. You can set a daily, weekly, or monthly PKR deposit limit. Once set, deposits that would exceed your limit are blocked automatically. Reductions to your limit take effect immediately. Increases require a 7-day cooling period before they come into effect — this protects you from impulsive decisions to raise your own limit. Full details about all responsible gaming tools are on the Responsible Gaming page.

But Rupees offers cool-off periods (24 hours to 6 weeks) and full self-exclusion (minimum 6 months, or permanent). To activate either, go to Account Settings → Responsible Gaming → Self-Exclusion or Cool-Off Period. Alternatively, email support@butrupees.com with the subject "Self-Exclusion Request" and your registered mobile number — the team will action it within 24 hours. During any self-exclusion period, your account cannot be reactivated and you will not receive marketing communications.

But Rupees takes problem gambling seriously. If you are concerned about your gaming, the first step is to use the responsible gaming tools available on your account — deposit limits, session reminders, and cool-off periods are all free and immediate. If you need to speak to someone, contact But Rupees support directly via email or live chat and say you need help — the team will not pressure you, ask questions, or try to retain you. They will help you take a break. Additional guidance and self-assessment tools are available on the Responsible Gaming page.
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Got questions about But Rupees card games? The FAQ above covers everything you need to know before playing

About This FAQ

Your Questions About But Rupees, Answered Straight

This But Rupees FAQ page exists because Pakistani players deserve clear, honest answers — not vague corporate language or replies that dodge the actual question. The questions above come directly from real players who have contacted But Rupees support, asked in live chat, or reached out through other channels. If the same question comes up repeatedly, it ends up on this page with a proper answer.

The most common category of FAQ at But Rupees is deposits and withdrawals — specifically, how fast they are and what payment methods are supported. The short version: Easypaisa and JazzCash deposits are instant. Withdrawals to Easypaisa or JazzCash typically arrive within a few hours of approval. But Rupees does not hold withdrawals unnecessarily, and the finance team processes requests around the clock. The time between submitting a withdrawal and receiving it is almost always shorter than players expect, particularly once KYC verification is complete.

Bonus questions come in a close second. But Rupees tries to make its bonus terms as readable as possible — the wagering requirements for the welcome bonus and all other promotions are stated clearly on the Promotions page. If you are unsure whether a specific game contributes to wagering, the FAQ and the Promotions page both contain that information. When in doubt, contact support before you start wagering — the team would rather explain it upfront than sort out a misunderstanding afterwards.

Account questions — registration, KYC, locked accounts, forgotten passwords — are handled in detail in the Account section above. The But Rupees registration and login process was built for Pakistani mobile users, which means your +92 mobile number is the central credential for everything from logging in to resetting your password to receiving security alerts. Keeping your registered mobile number active and updated is the single most important thing you can do to keep your But Rupees account accessible and secure.

The FAQ is updated regularly as new questions emerge. If you have a question that is not covered here, the fastest way to get an answer is to contact the But Rupees support team directly via live chat inside your account or by email at support@butrupees.com. The team is available 24 hours a day, seven days a week, and the average response time via chat is under three minutes.

But Rupees will never ask for your password via SMS or email. Any message requesting your login credentials is not from But Rupees — report it to support immediately. Real support agents authenticate using your registered mobile number and account details only.

Still Need Help?

Contact But Rupees Support — Available 24/7

Live Chat

The fastest way to reach But Rupees support. Log in to your account and click the chat icon. Average response time is under 3 minutes, around the clock.

Email Support

Send your question to support@butrupees.com. Include your registered mobile number and a description of your issue. Email responses typically arrive within 2 hours.

Quick Links from This FAQ
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PSL betting questions answered — But Rupees FAQ covers in-play markets, odds, and how to place your cricket bets

Why But Rupees

Six Reasons Pakistani Players Trust But Rupees

Still deciding whether But Rupees is the right platform for you? Here is what sets it apart for Pakistani players in 2025.

Built for Pakistani Mobile Users

But Rupees uses your +92 mobile number as your account identity — no emails to manage. Login, deposits, withdrawals, and OTP verification all flow through the same channel Pakistani players already use daily for Easypaisa and JazzCash.

Instant PKR Deposits and Fast Withdrawals

Easypaisa and JazzCash deposits hit your But Rupees wallet in under a minute. Withdrawals back to the same wallets are processed within hours. No multi-day bank waits, no currency conversion, no hidden fees from But Rupees.

Secure Platform with 2FA Available

256-bit SSL encryption, automated suspicious login detection, and optional two-factor authentication via SMS OTP. But Rupees treats your account security the same way Pakistani financial institutions treat your banking app.

Deepest PSL Betting in Pakistan

Ball-by-ball in-play PSL markets, match winner odds 48 hours before each fixture, and tournament specials throughout the PSL season. No foreign platform comes close to But Rupees for depth of Pakistani cricket betting coverage.

24/7 Pakistani Support Team

Real support agents available around the clock via live chat and email. Sub-3-minute average response via chat. The team is trained for both technical account issues and responsible gaming support — ready to help whatever the question.

Real Responsible Gaming Tools

Deposit limits, loss limits, session timers, cool-off periods, and self-exclusion — all available from account settings, all free, all effective immediately or within 24 hours. But Rupees builds safeguards in, not after the fact.

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Aviator questions answered in the But Rupees FAQ — how it works, how to cash out, and what makes it fair

Question Answered? Ready to Play?

Register at But Rupees and Experience It for Yourself

Knowing how it works is one thing — but But Rupees is better experienced firsthand. Register in two minutes, deposit Rs 200 via Easypaisa or JazzCash, claim your 100% welcome bonus, and see why thousands of Pakistani players make But Rupees their home platform.

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