But Rupees protects the personal data of every Pakistani player — from PSL bettors to live casino regulars
Your privacy genuinely matters to us. This policy explains exactly what personal information But Rupees collects, why we collect it, how it is used and protected, who we may share it with, and what rights you have over your own data as a Pakistani player on our platform.
All personal data collected by But Rupees is protected using industry-standard 256-bit SSL encryption. We do not store raw payment credentials on our servers.
But Rupees does not sell, rent, or trade your personal data to any third-party advertiser or data broker — period. Your data is yours.
You have the right to access, correct, and request deletion of your personal data at any time by contacting But Rupees support.
Marketing communications from But Rupees are opt-in only. You can unsubscribe from promotional messages at any time through your account settings.
But Rupees protects the personal data of every Pakistani player — from PSL bettors to live casino regulars
Before you read the full policy, here are the six most important things you should know about how But Rupees handles your data.
Every piece of data transmitted between your device and the But Rupees platform is protected using 256-bit SSL/TLS encryption — the same standard used by major Pakistani banks and financial institutions.
But Rupees does not sell, rent, or share your personal information with advertisers or data brokers. Your data is used only to operate your account, verify your identity, and improve the platform experience.
You have the right to view, correct, and delete the personal data But Rupees holds about you. Submit a data access or deletion request at any time by emailing support. We respond within 30 days.
But Rupees processes all payments in Pakistani Rupees via local providers — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard. Raw payment credentials are never stored on But Rupees servers.
But Rupees will only send you promotional SMS, email, or push notifications if you have explicitly opted in. You can withdraw consent at any time through account settings or by contacting support.
But Rupees retains your data only for as long as is necessary to operate your account, meet legal obligations, and resolve disputes. When data is no longer required, it is securely deleted or anonymised.
But Rupees ("But Rupees," "we," "us," "our") is committed to protecting the privacy of every person who visits, registers with, or uses the But Rupees platform — a real-money online gaming and sports betting service operated specifically for players in Pakistan. This Privacy Policy explains how But Rupees collects, uses, stores, shares, and protects personal information, and describes the rights available to players in relation to their own data.
This policy applies to all personal data collected through the But Rupees website, mobile interface, games, sports betting products, promotions, customer support interactions, and any other service provided under the But Rupees brand. It should be read alongside the Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and But Rupees.
By registering an account or continuing to use But Rupees after this policy has been updated and published, you acknowledge that you have read and understood the data practices described here. If you have questions about any part of this policy, our support team is available 24/7 at support@butrupees.com.
This Privacy Policy is written in plain English to be genuinely readable — not just to satisfy a legal requirement. We want every But Rupees player in Pakistan to understand exactly what happens to their personal information.
But Rupees collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of our services, and information received from trusted third-party sources for verification purposes.
| Data Category | Examples | Source | Required? |
|---|---|---|---|
| Identity | Name, CNIC, date of birth | Player | Yes — account required |
| Contact | Mobile number | Player | Yes — OTP & support |
| Financial | Wallet number (masked), transaction history | Player / Processor | Yes — payments |
| Technical | IP address, device type, browser | Automatic | Yes — fraud prevention |
| Behavioural | Games played, session duration | Automatic | Yes — service improvement |
| Marketing preference | Opt-in / opt-out status | Player | No — your choice |
All gameplay data at But Rupees is handled with strict privacy protections in place
But Rupees uses the personal data it collects for the following purposes:
Processing your registration, verifying your identity, managing your account balance, processing deposits and withdrawals via Pakistani payment methods, providing customer support, and delivering all games and betting products you access on the But Rupees platform.
Detecting and preventing fraudulent account creation, bonus abuse, money laundering, payment fraud, unauthorised account access, and any other activity that violates But Rupees' Terms and Conditions or applicable law. This includes automated monitoring of transaction patterns and login behaviour.
Meeting legal and regulatory obligations including Know Your Customer (KYC) verification, anti-money-laundering (AML) screening, age verification, and compliance with any lawful request from financial institutions, payment processors, or authorities.
Analysing aggregated and anonymised usage data to understand how Pakistani players interact with the But Rupees platform, which games and features are most used, and where improvements can be made. This analysis helps But Rupees build better products for its players.
Using gameplay and transaction data to identify potentially problematic patterns and, where appropriate, proactively offering responsible gaming tools or reaching out to players who may benefit from them. This is part of But Rupees' genuine commitment to player welfare.
Sending promotional offers, bonus notifications, and platform news to players who have opted in to marketing communications. This is always opt-in — never automatic — and can be withdrawn at any time.
But Rupees does not use your personal data for automated profiling that produces legal or significantly consequential effects without human review.
But Rupees processes personal data on the following legal grounds:
But Rupees does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances:
But Rupees shares necessary data with trusted third-party service providers who assist in operating the platform — including payment processors (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT providers, and card networks), identity verification agencies, fraud prevention services, customer support software providers, and cloud hosting infrastructure. All service providers are contractually required to handle But Rupees player data with the same standard of protection described in this policy.
But Rupees may disclose personal data if required to do so by applicable law, by court order, or in response to a lawful request from a regulatory authority, law enforcement agency, or financial institution. We will notify you of any such disclosure wherever legally permitted to do so.
In the event of a merger, acquisition, or sale of But Rupees or any part of its business, player data may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and of any material changes to how their data is handled as a result.
But Rupees never shares your data with advertisers, data brokers, or any party whose purpose is to market non-But Rupees products to you.
But Rupees uses cookies and similar tracking technologies to operate the platform, improve performance, and — with your consent — understand how players use the site. A cookie is a small text file stored on your device when you visit But Rupees.
You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent the But Rupees platform from functioning correctly.
But Rupees does not use third-party advertising cookies or cross-site tracking technologies. No cookie data is sold to or shared with external advertisers.
But Rupees takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
No system is completely immune to security incidents. In the event of a data breach that poses a risk to player privacy, But Rupees will notify affected players and relevant authorities as required by applicable law, within the shortest possible timeframe.
Players are responsible for keeping their own account credentials secure. But Rupees will never ask for your password by email, SMS, or live chat. If you receive such a request, it is not from But Rupees — do not respond and contact us immediately.
But Rupees retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal / AML obligations |
| KYC identity documents | Duration of account + 5 years | Regulatory compliance |
| Transaction records | 7 years from transaction date | Financial / legal records |
| Support communications | 3 years from last interaction | Dispute resolution |
| Technical / usage logs | 13 months | Security & fraud monitoring |
| Marketing consent records | Until consent withdrawn + 3 years | Evidence of consent |
After the applicable retention period expires, data is securely deleted or irreversibly anonymised. Anonymised, aggregated data that cannot identify any individual player may be retained indefinitely for platform analytics and improvement purposes.
Whether you are betting on cricket or playing live casino at But Rupees — your data is always protected
As a But Rupees player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@butrupees.com — we respond within 30 calendar days.
Request a copy of all personal data But Rupees holds about you, including what categories of data are held and for what purposes.
Request correction of any inaccurate or incomplete personal data. Account details can also be updated directly through your But Rupees account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. Note that some data must be retained for legal compliance even after erasure requests.
Request that But Rupees limits how your personal data is used — for example, during a period when accuracy is disputed — without deleting it entirely.
Receive a copy of the personal data you provided to But Rupees in a structured, machine-readable format, for data processed on the basis of your consent or a contract.
Object to But Rupees processing your personal data on the basis of legitimate interest — for example, for marketing or analytical purposes. We will cease that processing unless compelling grounds exist.
Exercising your privacy rights will not affect your standing as a But Rupees player or result in any disadvantage to your account, unless the request requires account closure — such as a complete erasure request while an active account balance remains.
But Rupees will only send you promotional messages — via SMS, email, or in-platform notification — if you have explicitly opted in to receive them. Opting in is always a choice, never a pre-ticked requirement during registration.
If you opt in, But Rupees may contact you with: deposit bonus offers, free bet credits, VIP Club tier updates, new game announcements, PSL betting special promotions, and important platform news. We aim to keep communications relevant and not excessive.
You can withdraw marketing consent at any time by: updating your notification preferences in your But Rupees account settings, clicking the unsubscribe link in any But Rupees email, or contacting support at support@butrupees.com. Opt-out requests are processed within 48 hours. You may continue to receive non-promotional account communications — such as transaction confirmations, security alerts, and policy update notices — regardless of your marketing preference.
But Rupees is strictly for players who are 18 years of age or older. We do not knowingly collect or process the personal data of anyone under 18. Age is verified during the registration process and may be reverified during KYC checks.
If But Rupees discovers that an account has been registered by a person under 18, that account will be immediately closed and any balance forfeited in accordance with our Terms and Conditions. If you are a parent or guardian who believes a minor may have registered with But Rupees, please contact us immediately at support@butrupees.com and we will investigate and close the account promptly.
The But Rupees platform does not contain links to external third-party websites. All links within the platform navigate to other sections of butrupees.com only. This Privacy Policy applies exclusively to data collected and processed by But Rupees — we have no control over and accept no responsibility for the data practices of any external website or service.
But Rupees may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When material changes are made, registered players will be notified by email or through an in-platform notice at least 7 days before the changes take effect. The updated policy will be published on this page with a revised "Last Updated" date.
Continued use of But Rupees after the effective date of an updated Privacy Policy constitutes acceptance of the revised terms. If any update is unacceptable to you, you have the right to close your account and withdraw your balance before the changes take effect by contacting support.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the But Rupees privacy team:
But Rupees acknowledges all privacy requests within 5 business days and aims to resolve them fully within 30 calendar days. For complex requests that require additional time, we will notify you of the extended timeline and provide a reason for the delay.
For security purposes, all data access and deletion requests must be made from the email address or mobile number registered to your But Rupees account. We may need to verify your identity before processing the request.